PRIVACY POLICY

This privacy policy has been compiled to better serve those concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as defined under U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate an individual. Please read this privacy policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with our website.

What personal information do we collect?

When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.

When do we collect information?

We collect information from you when you register, place an order, subscribe to a newsletter, fill out a form, or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain site features in the following ways:

  • To personalize your experience and allow us to deliver content and product offerings that interest you.
  • To improve our website to better serve you.
  • To respond to customer service requests more efficiently.
  • To administer a contest, promotion, survey, or other site feature.
  • To quickly process transactions.
  • To send periodic emails about your order, other products, or services.

How do we protect your information?

Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is stored behind secured networks and is accessible only by a limited number of individuals with special access rights, who are required to keep the information confidential. All sensitive/credit information you provide is encrypted via Secure Socket Layer (SSL) technology.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use cookies?

Yes. Cookies are small files transferred to your computer’s hard drive through your web browser (if you allow) that enable the site’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. We also use them to understand your preferences based on previous or current site activity, which helps us offer improved services.

We use cookies to:

  • Help remember and process items in the shopping cart.
  • Understand and save users’ preferences for future visits.
  • Track advertisements.
  • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.

You can choose to disable cookies through your browser settings. However, doing so may disable certain site features. You can still place orders if cookies are disabled.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your PII to outside parties unless we provide advance notice. This does not include website hosting partners and other third parties who assist in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce site policies, or protect our rights or others’ rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Communication Preferences (SMS and Email)

By providing your phone number and email address during registration or purchase, you consent to receive communication from Dakota Dietitians LLC d/b/a FoodSafePal via SMS (text messages) and email. These communications are intended to provide you with important information related to your purchases, customer service inquiries, and other updates concerning our products and services.

  • SMS Messaging Consent: By consenting to receive SMS communications, you agree that we may send you transactional and marketing messages. If you no longer wish to receive SMS messages, you can opt-out at any time by replying “STOP” to any SMS message you receive from us. Your consent to receive SMS messages is not a condition of purchase.
  • Email Communication: You may also receive periodic email updates regarding your orders, promotions, or new product offerings. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link provided in the footer of each email.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

No, we do not allow third-party behavioral tracking.

Google

We use Google Analytics and Google’s advertising services, including:

  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • DoubleClick Platform Integration

We, along with third-party vendors like Google, use first-party cookies (such as Google Analytics) and third-party cookies (such as DoubleClick) or other third-party identifiers together to compile data about user interactions with ad impressions and other ad service functions.

To adjust how Google advertises to you, visit the Google Ad Settings. You can also opt-out by visiting the Network Advertising Initiative opt-out page or using the Google Analytics Opt-Out Browser Add-on.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires commercial websites and services to post a conspicuous privacy policy. According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’ and is easily found on the page specified above.
  • Users will be notified of any privacy policy changes on our Privacy Policy page.
  • Users can change their personal information by logging into their account.

Children’s Online Privacy Protection Act (COPPA)

We do not specifically market to children under the age of 13 and comply with COPPA regulations.

Fair Information Practices

In the event of a data breach, we will notify users via email within seven business days. We also agree to the individual redress principle, ensuring that individuals have a right to pursue legally enforceable rights against data processors who fail to adhere to the law.

CAN-SPAM Act

We collect your email address and phone number to:

  • Send information and respond to inquiries or other requests.
  • Process orders and send updates related to your purchase.
  • Market our services after the original transaction.

To comply with CAN-SPAM, we:

  • Do not use false or misleading email addresses or subject lines.
  • Identify messages as advertisements where appropriate.
  • Include our physical business address.
  • Allow users to opt-out of future emails easily via the link at the bottom of each message.
  • Honor opt-out requests promptly.

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

FoodSafePal
PO Box 210
Sioux Falls, SD 57101
United States
help@foodsafepal.com

Last edited on September 10, 2024